Fraud is on the rise across the nation, and financial institutions of all sizes—including community banks like Utah Independent Bank—are stepping up efforts to protect customers. But while UIB is committed to offering strong account security in Utah, the first and most important line of defense is you.
Knowing how to spot scams, secure your personal information, and take advantage of tools like UIB debit alerts can help protect your hard-earned money and personal identity. Whether you're new to online banking or a seasoned pro, understanding these fraud prevention strategies can save you time, money, and stress.
In this article, we’ll cover practical fraud prevention banking tips every UIB customer should know, explain how UIB protects your data, and walk you through key security features available to help keep your accounts safe.
Why Fraud Prevention Matters
Fraud doesn’t just affect large corporations. In fact, small businesses and everyday banking customers are increasingly targeted by criminals through phishing emails, fraudulent calls, fake websites, debit card scams, and more.
According to the Federal Trade Commission (FTC), Americans reported losing more than $12.5 billion to fraud in 2024 alone—a 25% increase from the year before. As scams get more sophisticated, vigilance becomes more important than ever.
At Utah Independent Bank, our goal is to give you both the tools and the knowledge to stay safe in a digital-first world.
UIB’s Built-In Security Tools
Before we dive into best practices, it’s important to know what security tools are already available to you as a UIB customer. These services are free, easy to activate, and essential for staying informed about your account activity.
1. UIB Debit Card Alerts
One of the best ways to stop fraud in its tracks is to know exactly when your debit card is being used. With UIB’s debit alert system, you can receive real-time notifications whenever your card is used for purchases, ATM withdrawals, or online transactions.
Key benefits:
- Get instant alerts via text or email
- Spot unauthorized activity immediately
- Add a layer of control over your debit card usage
UIB debit alerts help you monitor your spending in real time—and act quickly if something looks suspicious.
2. Online and Mobile Banking Security
UIB’s online and mobile banking platforms are protected with multi-factor authentication, encrypted connections, and timed logouts to help ensure your sessions are secure.
Customers are encouraged to:
- Use strong, unique passwords
- Enable biometric logins on mobile devices (e.g., fingerprint or Face ID)
- Log out after each session, especially on public or shared devices and avoid publicly available Wi-Fi networks for financial transactions.
10 Fraud Prevention Tips Every UIB Customer Should Know
In addition to using UIB’s built-in tools, there are simple habits you can adopt to protect your financial information:
1. Never Share Personal Info Over the Phone or Email
UIB will never ask for your full Social Security Number, debit card number, or PIN via text, email, or unsolicited call. If you get a suspicious message or call, contact your local UIB branch directly.
2. Beware of Phishing Links
If an email, text, or message urges you to click a link and enter login details or payment information, it could be a phishing scam. Always check the sender address and hover over links to see where they lead before clicking.
3. Monitor Your Accounts Regularly
Make a habit of reviewing your UIB accounts weekly. With online and mobile banking, you can check balances, spot unfamiliar charges, and report them right away.
4. Shred Documents Before Disposing
Bank statements, credit card offers, and any documents with account information should be shredded before being thrown away to prevent identity theft.
5. Keep Your Devices Secure
Install updates on your phone, computer, and tablet regularly. Use antivirus protection, especially if you do your banking on these devices.
6. Set Up Transaction Alerts
In addition to debit card alerts, you can configure alerts for low balances, transfers, or large withdrawals through online banking. These notifications can help you catch unauthorized activity early.
7. Use Strong, Unique Passwords
Avoid using the same password for multiple accounts. Combine uppercase and lowercase letters, numbers, and symbols, and consider using a password manager to keep track.
8. Be Cautious with Public Wi-Fi
Avoid checking your bank account or making financial transactions when connected to public Wi-Fi networks, like those in cafes or airports. These are often insecure and easier for hackers to breach.
9. Report Lost or Stolen Cards Immediately
If your UIB debit card is missing or you notice suspicious charges, block your card through your online banking profile or call your branch immediately. The sooner the card is deactivated, the better your chance of minimizing fraud.
10. Talk to a Banker
Have questions or concerns about fraud? UIB’s team is here to help. Your local branch staff can walk you through best practices and assist with setting up security features.
Common Scam to Watch Out For
Utah residents, like the rest of the country, are frequently targeted by certain recurring scams. Being able to recognize them is key to prevention.
Popular scam types include:
- Gift Card Scams: A caller claims to be from a government agency or utility company and demands payment via gift card. Legitimate organizations will never request gift cards as payment.
- “Grandparent” Scams: A fraudster pretends to be a grandchild in distress needing emergency funds. Always verify directly with a family member before sending money.
- Tech Support Scams: A pop-up or caller says your computer is infected and offers remote help. Never grant remote access unless you initiated the support call.
- Fake Check Scams: You’re sent a check for more than expected and asked to send the extra money back. These checks usually bounce after a few days, leaving you liable.
How UIB Supports Safe Banking in Utah
As a local community bank, Utah Independent Bank is uniquely positioned to understand the needs of its customers. From farmers to first-time account holders, we take a proactive role in educating and protecting the people we serve.
UIB’s approach to account security includes:
- Up-to-date online and mobile banking platforms
- Ongoing staff training to spot suspicious activity
- Community fraud awareness campaigns
- Responsive customer support from your local branch
Our fraud prevention banking measures are rooted in trust and service—because protecting your money should never feel complicated or out of reach.
Final Thoughts: Stay Alert, Stay Informed, Stay Secure
Fraud can happen to anyone—but with the right habits and tools, you can reduce your risk dramatically. From enabling UIB debit alerts to practicing good password hygiene and staying skeptical of unexpected messages, the power to protect your finances is in your hands.
And you’re not alone—UIB is here to help every step of the way.
If you haven’t already, take a moment today to log into your online banking, review your alert settings, and talk to your local branch about additional fraud protection options.
Because when it comes to account security in Utah, we believe knowledge is the best defense—and partnership is the best protection.
Disclaimer: The views and opinions expressed in this post do not necessarily reflect the official policy or position of Utah Independent Bank. This post is intended for entertainment and/or informational purposes only and should not be construed as financial advice or an endorsement of any product or service.
